+34 951 50 58 58
What I can send?
You can send anything you can think of: suitcases, golf equipment, skiing, surfboards, etc ...
Within the European Union: Shipments to Cyprus, Greece and Malta must be accompanied by a statement of contents.
Outside the European Union: Shipments to Norway, Sweden and Turkey must be accompanied by invoice for customs.
Where to pick up and deliver the luggage?
You have two options: we go to pick up your luggage at the address indicated, Domicilio particular, workplace, hotel ... Or leave it in our office.
¿Cuál es el horario de recogida?
El horario de recogida podrá seleccionarlo el cliente dentro del tramo de 9:00 a 19:00 horas y nunca será de obligado cumplimiento por el mensajero que podrá modificarlo en base al volumen de trabajo, incidencias o imprevistos en la ruta diaria programada.
El mensajero se reserva el derecho de anular la recogida si esta hay que realizarla con algún tipo de obstáculo que le impida el manejo normal de la mercancía, no es a pié de calle/ascensor o necesite ayuda por exceso de volumen o peso real.
How long it takes for domestic and international shipments?
National Deliveries take between 24-48 hours following business day of collection, Balearic Islands 3 International days and within the EU between 3 and 4 days depending on the delivery area.
Transit times for international shipments are for guidance and are calculated for major cities of the country of destination, weekdays, since the departure of the international platform to date of delivery to the addressee. Sometimes they may be affected by customs inspections in the country of destination or transit, natural disasters (earthquakes, floods, etc.), inclement weather (snowstorms, fog, etc.) or other circumstances beyond Travel Without Baggage (strikes, conflicts, exceptional situations imposed by governmental authorities in a country, etc.), having an impact on the means of transport used preventing normal development.
What days I can request the service?
You can apply anytime, including weekends, but the service is performed on working days from Monday to Friday, holidays excepted.
You must notify us of the collection one day in advance at least. The pick up time will of 09:00 a 19:00.
If you need, can do Saturday delivery, has an additional cost of 8 € in provincial capital. In populations info@viajesinequipaje.es see our prices.
What are the advantages to using the service?
There are many advantages to enjoy traveling without luggage.
In air travel, not have to be two hours before flight departure to bill, will bear no weight in your luggage and not have to wait on the tapes to collect your luggage.
On car trips forget the discomfort of your excess baggage, we take care.
For the elderly and disabled is a big relief not to have to carry the weight of luggage.
How to place my order?
Fill in your quote request with luggage to carry along with data collection and delivery. You can also ask price over the phone or via email.
You can make the payment with PayPal or if you do not have a PayPal account,es,will be paid by credit card through PayPal safely,es,BIZUM BANKING TRANSFER,pt, pordrá pagar con tarjeta de crédito a través de Paypal de forma segura, transferencia bancaria o Bizum.
The customer service department will call you to confirm your details and schedule pickup.
Shipping Safety
We have insurance for loss, casualty or theft up 520 € in domestic shipments and up 750 € on international shipments.
You can track the shipment from our website.
Goods Excluded from Coverage
Arms, money, jewelry, toxic materials, flammable or hazardous, perishable goods, living, artworks, glass, lotteries and pools and any product prohibited by law.
Do I have a weight limit and measures?
The shipping weight is unlimited lumps. The maximum weight per package is set to 40 kgs. The displacement per package may not exceed 240 add cms to measure the three-dimensional. For volume will apply the following formula: width x height x ancho / 4000 = kgs. Provided that the result of this formula exceeds the actual weight in kg, is the volumetric weight which will be considered for billing each shipment
Should I pack my bags?
It is advisable to make the packaging protected the right and go. Appropriate to protect the bags and packages with plastic wrap or precintarlas (such as in airports) to avoid damage during transportation, both outside and in the luggage inside objects.
What do I have to do if my shipment arrives damaged or in poor condition?
It is important that the delivery of baggage, the consignee stated on the delivery note that the shipment arrived damaged or beaten.
Insurance companies will not be responsible for any claim for damages on the delivery note when signing the recipient has not been made any indication.
